Refund policy
Return Policy
Last Updated: 10 June 2026
We hope you are happy with your purchase. If for any reason you wish to return an item, you may do so under the following conditions.
Return Period
You may return your order within 14 days of receiving it.
To be eligible for a return, the item must be:
-
Unused and unworn
-
In its original condition
-
Returned with all original tags and packaging
We reserve the right to refuse returns that do not meet these conditions.
How to Return
Returning an item is easy.
Simply visit our Return Portal, available on our website, and follow the instructions to register your return. Once your return has been approved, you will receive further instructions for sending your item back.
Return Fee
A €20 return fee applies to all returns. The fee will be deducted from your refund.
Refunds
Once your return has been received and inspected, we will process your refund to the original payment method.
Please allow several business days for the refund to appear in your account, depending on your payment provider.
Original shipping charges are non-refundable.
Exchanges
We do not offer direct exchanges.
If you would like a different size or item, please return your original purchase and place a new order.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after receiving your order.
Please include your order number and photographs of the item so we can resolve the issue promptly.
Non-Returnable Items
The following items cannot be returned unless they are faulty:
-
Gift cards
-
Custom-made or personalised products
-
Items marked as non-returnable
Questions
If you have any questions regarding returns, please contact us: