Terms & Conditions

Last Updated: 10.6.2026

1. General Information

These Terms & Conditions govern the use of the website operated by Hoshei ("Company", "we", "our", "us") and the purchase of products through our online store.

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

2. Products

We strive to ensure that all product descriptions, measurements, images, and pricing are accurate.

As many of our products are handcrafted, reconstructed, upcycled, or produced in limited quantities, minor variations in colour, texture, finish, or detailing may occur and shall not be considered defects.

All products are subject to availability.

We reserve the right to discontinue products at any time without prior notice.

3. Pricing

All prices are displayed in EUR and include applicable VAT where required by law unless otherwise stated.

Shipping costs, customs duties, taxes, and import fees may be charged separately depending on the destination country.

We reserve the right to change prices without prior notice.

4. Orders

An order constitutes an offer to purchase products.

An order is only accepted once you receive an order confirmation email.

We reserve the right to refuse, cancel, or limit any order for reasons including:

• Product unavailability
• Payment issues
• Suspected fraud
• Incorrect pricing or product information
• Violation of these Terms

5. Payment

We accept payment methods displayed during checkout.

All payments are processed through secure third-party payment providers.

Your payment information is processed securely and is not stored directly by us.

6. Returns & Refunds

Information regarding returns, exchanges, refunds, and return fees can be found in our Return Policy.

Nothing in these Terms & Conditions limits your statutory consumer rights under applicable law.

7. Intellectual Property

All content on this website, including but not limited to:

• Logos
• Trademarks
• Product names
• Designs
• Photographs
• Graphics
• Text
• Videos

is the property of Hoshei or its licensors and may not be reproduced, distributed, modified, or used without prior written consent.

8. Limitation of Liability

To the maximum extent permitted by law, Hoshei shall not be liable for indirect, incidental, consequential, or special damages arising from the use of the website or products purchased through the website.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

9. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Finland.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts of Finland.

10. Contact

For any questions regarding these Terms & Conditions:

Company Information:

Hoshei

Viherrys Heinonen OY
Business ID: 1653129-5
Address: Asematie 8, 40800 Jyväskylä, Finland